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USSOUTHCOM - US Army
525 Signal Company (Contractor)
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Managed an Operations Team consisting of four Systems
Administration teams and a Systems Engineering team.
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Advised directors and government officials on a daily
basis to meet requirements and set technical expectations.
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Ensure team service level agreements are achieved for
daily duties, military exercises, on call, emergencies, special requests
and in accordance with implemented ITIL methodologies and the government
contract.
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Managed multiple projects to ensure goals and time
lines are achieved
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Responsible for the overall performance and health of
all servers and SANs in the care of USSOUTHCOMs – 525th Signal
Company on Secret and Unclassified networks across South America, Caribbean
and Miami (HQ).
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Provide senior level technical leadership.
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Managed Active Directory, VMware, Exchange and SQL.
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Engineered solutions to improve the VMware
infrastructure and overall computing capabilities
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Created Custom Group Policy Templates to provide
centralized configuration control of non-Microsoft applications.
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Created VB.net applications, VB scripts and PowerCLI
scripts to manage systems more efficiently.
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Improved on established standard operating procedures
for greater efficiency.
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Created reports to better understand the overall
status of the datacenter environment to help determine proper courses of
action to resolve or lessen deficiencies.
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encouraged positive relationships with team members in
operations and other IT sections for greater cohesion between teams.
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Mentored Systems Administrators and Engineers that
displayed above average technical talent and leadership qualities.
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Perform employee evaluations and enforced company
policies.
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